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Bill Maher at his best going after religion on Scarborough Country. Making some VERY good points. twitter.com billbone.co.uk

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Recently, almost every online business has turned to telemarketing in search for means and ways to boost their sales and expand their client base. Small to large businesses online are now employing expert telemarketing personnel for their various enterprises.

As a matter of fact, there are several companies the world over, that rely heavily on outsourced telemarketing services for them to be able to reach a massive expanse of customer who are eager to buy their products via the telephone or over the internet. There is a sudden rise on the demand that you virtually see telesales firm mushrooming the world over. These outsourced telemarketing services are working hard to earn you more clients and sales, and in the end, they too will earn some commission off the transactions they themselves are hard-pressed at promoting.

Along with the sudden influx of online businesses and a sudden swerve of marketing strategies due to economic lowdown, almost all countries have turned to the World Wide Web, for work or income prospecting. Evidently, the computer and telephone have became potent tools for marketing and obtaining more sales and leads these days that there’s a sudden shift on economy and market trends. Thus, it has made telemarketing services and a very good telemarketing strategy all the more important.

Lately, shipping and postage costs skyrocketed and even though electronic mailing has been one of the main options for communication; it still lacks personal touch. This has been the main reason for the public clamor for a more personalized marketing and so, the booming industry of telemarketing came to existence.

The people in telesales within telemarketing companies are compelled to earn more income; hence they work with much dedication and loyalty to their jobs. You will never see them idling around doing nothing, instead they’re making sure your business is taken care of and that you get your money’s worth.

Here are the top tips on telemarketing strategies you ought to implement and know by now:

1. Good telemarketing script

A good telemarketing script will definitely boost your business. An articulate telemarketing executive needs to speak eloquently and must know what exactly to talk about and offer to the person on the other line. Simply put, he should know the product very well and must have a good script that will guide him all throughout the entire telesales process.

The opening part is as vital as the ‘offer’ or sales part. So be sure that you call at the right time, make an impact, and capture the interest of the person called. Otherwise, the person will drop the call like a hot potato at the instant he hears the lousy introduction.

2. Keep the person called interested all through out the conversation.

This may be the grueling part for most telesales personnel, but once you are able to do this, you are sure that money is in the bag! Make sure he stays engrossed to your conversation, grab his attention, and keep him entertained all through out the call. Once you are able to accomplish this, you’ll surely benefit from it. Sales will certainly follow and you’re assured that your telemarketing campaign is definitely a success.

3. Put yourself in the shoes of the person called.

Be considerate. Do not call in the wee hours of the evening, or inconvenience him by calling too early in the morning. In telemarketing, timing is everything. If you were in the shoes of the client, what exactly would you like to hear? What would you be interested in? Once you are able to decipher this, you will immediately ascertain the prospective client’s preference, thus making your call a complete success!

These are but the fundamental telemarketing strategies you can use to kick start your telemarketing campaigns. Be sure to follow the local rules on telemarketing, and check the do not call registry as well for your guidance. It isn’t that difficult, now that you have the head start, you may now begin with telemarketing.

Bianca is a copywriter who writes about online business strategies, marketing, and new advertising concepts through telemarketing and telemarketing services offered by third-party firms. Read more about her work at: http://www.strategictelemarketing.com.au

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George Carlin May 12 1937 – June 22 2008 Thank you George Carlin, your insight was of huge importance for the human race, you will be greatly missed by many. You are forever in our thoughts. Please be civil in your discussion

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“This telemarketer phoned me the other night and it was obvious he was reading from a script. He sounded so CANNED!”

You’ve probably heard this complaint in casual conversation or even uttered it. I’ve heard it in numerous seminars I’ve conducted as well as from readers of my best-selling books: REACH OUT & SELL SOMEONE and YOU CAN SELL ANYTHING BY TELEPHONE!

Scripts and telemarketing go together like Mother and apple pie. Well, not exactly. We LIKE Mom and apple pie! But we love to hate telemarketing and those that do it, especially the ones that struggle through their poorly crafted presentations.

I’m here to tell you that scripts (and telemarketers that use them) get a bad rap. Working well together, these can be pillars of your overall sales success.

Why Do We Use Scripts in Any Walk of Life?

Actors follow scripts because they lead to better performances that reliably produce positive effects in audiences. Companies, and their managers, use scripts in selling and service because they’re supposed to produce consistent and profitable sales and contribute to customer retention.

When management sage Peter F. Drucker studied doctors as they performed medical diagnoses, he stumbled upon a cruel fact of life, and death. Some practitioners buried their patients much more frequently precisely because they DIDN’T USE SCRIPTS, systematic procedures for deciphering maladies. Like the simple washing of one’s hands before surgery, when the proper protocols for diagnosis were introduced, survival rates soared.

In a word, physicians became more productive in achieving their main mission: the prolonging of life.

If Scripts Are So Vital, Why Do They Suffer From Such a Bad Image?

Most people don’t object to the use of scripts if they are UNDETECTABLE.

As a rule, we don’t leave a movie or legitimate theater singing the praises of the screenwriter or playwright. Their well crafted lines are essential, but the better they are, the less noticeable they tend to be to the audience. Moreover, actors and their directors are expected to make the words they’ve been provided sound natural, as if they’re being uttered spontaneously. When a script is well written and performed well, it rises above the ranks of the “canned” talks that so many disdain.

But audiences and customers are unforgiving when subjected to poorly constructed and delivered scripts that sound “phony.” When scripts don’t ring-true, they compromise the suspension of disbelief or light trace state that is vital in a smooth theatrical performance and in sustaining a productive sales or customer service encounter. Hearing a bad script is a lot like crunching down on an eggshell in one’s breakfast. Suddenly the mystique of eating a wholesome meal vanishes, and with it our appetite.

Before You Jettison Scripting, Try to Improve It!

I was brought in to consult to a major manufacturer of consumer electronics.

One of its products consistently broke, and this evoked thousands of calls per day from irate purchasers.

To its credit, the company executives asked me this question:

“Is it possible to turn conflict calls into selling opportunities?”

After giving it some thought I said it was, and I undertook the development of a script that would:

(1) Defuse the anger, and (2) Sell an additional product, all during the same inbound call.

My strategy and the training program I devised to implement it, resulted in add-on products being sold in 50% of the conversations in which the script was used. This turned the customer service function, a cost-center, into a profit center.

So, before you dismiss or derogate the idea of scripting your sales and customer service calls, think again. You, too, might make 100 million customers, and your accountant, sing!

Are you looking for a customized phone script, top training, and the best seminars and audios and video products in telemarketing? Contact the author.

Dr. Gary S. Goodman is a top trainer, conference and convention speaker, sales, customer service, and negotiation consultant, and attorney. A frequent expert commentator on radio and TV, he is also the best-selling author of 12 books, more than 1,000 articles and several popular audio and video programs. His seminars are sponsored internationally and he is a faculty member at more than 40 universities, including UC Berkeley and UCLA. Gary’s sales, management and consulting experience is combined with impressive academic credentials: A Ph.D. from USC, an MBA from the Peter F. Drucker School of Management, and a J.D. degree from Loyola Law School, his clients include several Fortune 1000 companies.

His web site is: http://www.customersatisfaction.com and he can be reached at: gary@customersatisfaction.com

His blogs include: YOUR CUSTOMER SERVICE SUCKS! and ALWAYS COLD CALL! at: http://www.alwayscoldcall.blogspot.com

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What happens when you’re talking with a prospect during a cold call and you start to realize there isn’t an honest “fit” for your product or service? Your prospect doesn’t have a problem, hassle, or challenge that your product or service solves.

There are cold call situations where there is honestly no fit between your product and service and your prospect. This is an awkward position and often triggers the old cold calling mindset where you have to chase everyone and never take no for an answer.

The truth is that when you keep forcing prospects into buying into something they don’t need, the chances of them rejecting you increase.

What does one do in this kind of situation in the new cold calling mindset?

Learn to walk away. This may become difficult, but it is essential to learn this kind of discipline. Counter the conditioning to pursue anyone who might fit the customer profile.

It might do you well to write reminders for yourself, such as “Truth over sales“. Keep these reminders somewhere you can always see them to keep yourself from falling back into old sales techniques.

It’s hard to keep yourself from hoping during a call. We find ourself always hoping – hoping to make a sale, hoping it’ll work out with a prospect, hoping they’ll buy.

One thing that is most important to keep in mind at all times, is that you once you’ve let go of your agenda, it opens the gates towards a more free flowing and pleasant conversation between you and your prospect.

When they get on that you’re not bound to pressure them with a purchase they don’t need, then they start to open up to you.

If there really is no match, you at least know where you stand. It’s all a matter of ending the conversation graciously.

You may say the following:

• “Thank you. There’s no problem at all – I just needed to see whether I could help you or not. It seems that in this situation, there’s nothing I can do for you. Thank you for your time though, and have a good day.”

• “Not a problem — I just had to make sure there wasn’t something here that I could help you with.”

Then sit back and see the results. This is the kind of sales techniques your cold calling efforts will benefit from in general.

Ari Galper, founder of Unlock The Cold Calling Game, makes cold calling painless and simple. Learn his cold calling tips and sales techniques even the sales gurus don’t know. To receive your 10 free audio mini-lessons visit www.UnlockTheGame.com

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You may have been taught in school that America was founded upon Christianity, but proof of such is not reflected in the writings of our founding fathers. In fact, the first six American presidents were actually opposed to the doctrine and dogma of Christianity.

Would you refer to prejudice and premeditated murder as Christian traits? One of our forefathers was so prejudiced against the American Natives that he once described them as “having nothing human except the shape” and as “a beast of prey.” Known as the “Father of our Country”, President George Washington was known as “The Town Destroyer,” and “The Killer of Women and Children” among the Onadaga Indian People whom he and his militia killed in cold blood. Did good ol’ George (who couldn’t tell a lie) believe this country was founded upon Christian fundamentals? Washington is quoted as saying, “The United States is in no sense founded upon Christian Doctrine.”

John Adams, the second President of the United States, had little use for religion when he said, “The divinity of Jesus is made a convenient cover for absurdity. Nowhere in the Gospels do we find a precept for Creeds, Confessions, Oaths, Doctrines, and whole carloads of other foolish trumpery that we find in Christianity.”

Thomas Jefferson, the third President of the United States and the principal author of the Declaration of Independence “found not one redeeming feature in orthodox Christianity” and added:

Christianity——the most perverted system that ever shone on man. ——Rogueries, absurdities and untruths were perpetrated upon the teachings of Jesus by a large band of dupes and imposters led by Paul, the first great corrupter of the teaching of Jesus. The day will come when the mystical generation of Jesus, by the Supreme Being as his Father, in the womb of a virgin, will be classified with the fable of the generation of Minerva in the brain of Jupiter. But we may hope that the dawn of reason and the freedom of thought in these United States will do away with this artificial scaffolding, and restore to us the primitive and genuine doctrines of this most venerated Reformer of human errors.

Jefferson also called for limitation on the power of the Government, and was an advocate for the separation of Church and State.

James Madison, fourth president of the United States, thought no better of religion when he said: During almost fifteen centuries the legal establishment known as Christianity has been on trial, and what have been the fruits, more or less, in all places? These are the fruits: pride, indolence, ignorance, and arrogance in the clergy. Ignorance, arrogance, and servility in the laity, and in both clergy and laity, superstition, bigotry, and persecution.

Abraham Lincoln, the sixteenth President of the United States, was no doubt a religious man who is remembered as a Christian President; however, some say Lincoln was a skeptic of Christianity. He is quoted as saying, “The Bible is not my Book and Christianity is not my religion. I could never give assent to the long complicated statements of Christian dogma.” His views did not change during his political career. He was later noted to say, “My earlier views of the unsoundness of the Christian scheme of salvation and the human origin of the scriptures, have become clearer and stronger with advancing years and I see no reason for thinking I shall ever change them.”

After Lincoln’s assassination an American author and the editor of Scribner’s Monthly named Dr. Josiah G. Holland wrote about Lincoln’s religious views:

“——He believed in God, and ——believed himself to be under his control and guidance. ——This unwavering faith in a Divine Providence began at his mother’s knee, and ran like a thread of gold through all the experiences of his life. His constant sense of human duty was one of the forms by which his faith manifested itself. ——He recognized an immediate relation between God and himself, in all the actions and passions of his life. He was not professedly a Christian-that is, he subscribed to no creed-joined no organization of Christian disciples. He spoke little——of his religious belief and experiences; but that he had a deep religious life, sometimes imbued with superstition——.”

Perhaps Lincoln recognized the difference in spirituality which is our connection and relationship to our Creator, and religion which is the very thing that attempts to separate us from one another and our Creator.

Aside from presidents, other founding fathers of notoriety agree that Christianity has little merit when it comes to governing a nation of people. When Benjamin Franklin was asked about his religion, he said:

As to Jesus of Nazareth, I think the system of Morals and his Religion, as he left them to us, the best the World ever saw or is likely to see; but I apprehend it has received various corrupting Changes, and I have, with the most of the present Dissenters in England, some doubts to his divinity. —— I do not perceive that the Supreme takes it amiss, by distinguishing the unbelievers in his government of the world with any peculiar marks of his displeasure.

Deism is a seventeenth- and eighteenth-century religious philosophy and movement prominent in England and the United States. Deists normally reject supernatural events and divine revelation common to organized religion. Disregarding holy books and religions that affirm the existence of such things, deists support religious beliefs must be founded on human reason observation of the natural world which reveal the existence of a supreme being. Deist Thomas Paine had a strong opinion about religion:

I do not believe in the creed professed by the Jewish Church, by the Roman Church, by the Greek Church, by the Turkish Church, by the Protestant Church, nor by any Church that I know of. My own mind is my own Church. ——Of all the tyrannies that affect mankind, tyranny in religion is the worst.

The First Amendment to the Constitution of the United States is part of the Bill of Rights which prevents legislature that establishes a national religion by Congress or that prefers or supports one religion over another. The First Amendment reads, “Congress shall make no law respecting an establishment of religion, or prohibiting the free exercise thereof.” This part of the First Amendment is sometimes referred to as “the separation of church and state” which means that the state or national government should be kept separate from religious institutions.

I doubt the Ten Commandments were posted in courthouses during the early days of U.S. history. Our founding fathers proposed the First Amendment and rejected Christianity as a ruling factor in government and political issues. After being ruled by a government which tried to synchronize the beliefs of the entire population, they were fed up with being told what to do and what to believe. They wanted religious freedom. Today, we as citizens still want religious freedom, but there can be no religious freedom when one religion controls the masses through government. Yet, this is exactly what has occurred in our nation. Religious groups attempt to control the government by imposing laws that decide what a marriage is, what can be grown in our backyard and what medical research can be federally funded.

Every time a law is passed that gives jurisdiction over what happens in a person’s home, marriage, healthcare or religion, we lose another personal right that was assured in the laws used to found our country. It’s time to stand up and vote against bills and amendments that take away the one thing our founding fathers did have in common-freedom from religion.

Works Cited:

The Encyclopedia Brittanica, 1968, p. 420

[http://www.theramp.net/kohr4/HEROES.html]

http://afgen.com/church2a.html

[http://www.biosfear.com/archives/000165.html]

http://www.discord.org/~lippard/state-press-19860429.html

http://thewaronfaith.com/ff_franklin.htm

[http://www.wwnorton.com/college/history/ralph/workbook/ralprs24b.htm]

Yvonne Perry is a freelance writer and the owner of Writers in the Sky Creative Writing Services (WITS). She and her team of ghostwriters are ready to assist you with writing and editing for books, eBooks, Web text, business documents, resumes, bios, articles, and media releases.

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